Order Information
Questions about your order can be emailed to
order@wiresharkU.com. Please include your order
number, order date (if known), ordered item(s) and order
question with your query. We will research your order
inquiry and respond to you as soon as possible. The
customer service phone number is listed below.
order@wiresharkU.com. Please include your order
number, order date (if known), ordered item(s) and order
question with your query. We will research your order
inquiry and respond to you as soon as possible. The
customer service phone number is listed below.
Shipping Information
Shipping: We ship globally by UPS. If
you need another shipping method,
please contact Brenda Czech
<bczech@packet-level.com>.
UPS prices are based on order
weight.
you need another shipping method,
please contact Brenda Czech
<bczech@packet-level.com>.
UPS prices are based on order
weight.
Customer Service
If you have any other products/information you would be
interested in, please email us at
bczech@packet-level.com (Brenda Czech).
The Protocol Analysis Institute, Inc.
5339 Prospect Road, Suite 343
San Jose, CA 95129
Phone: 408/378-7841
Fax: 408/378-7891
Email: bczech@packet-level.com
interested in, please email us at
bczech@packet-level.com (Brenda Czech).
The Protocol Analysis Institute, Inc.
5339 Prospect Road, Suite 343
San Jose, CA 95129
Phone: 408/378-7841
Fax: 408/378-7891
Email: bczech@packet-level.com
Privacy
Wireshark University asks customers to
supply some personal data when placing an
order, such as name and address,
credit-card information, phone number, and
E-mail address. We use this data only for
the purpose of filling an order, or
communicating with the customer about the
status of an order.
We will release personally identifiable
information to third parties and
organizations when we believe it is
appropriate for us to do so in order to
comply with the law or to protect against
fraud. We will also release such information
to cooperate with law enforcement or other
governmental investigations (without
necessarily requiring the requesting law
enforcement or government agency to
formally serve us with a subpoena), comply
with all valid court orders or subpoenas,
protect the legal rights of us and our users,
or when we believe it is needed for fraud
protection and/or credit risk reduction.
Except for the circumstances set forth in the
previous paragraph, we will not knowingly
distribute customer information to be used
in mailing lists, surveys, or any other
purpose other than what is required to
perform our services.
supply some personal data when placing an
order, such as name and address,
credit-card information, phone number, and
E-mail address. We use this data only for
the purpose of filling an order, or
communicating with the customer about the
status of an order.
We will release personally identifiable
information to third parties and
organizations when we believe it is
appropriate for us to do so in order to
comply with the law or to protect against
fraud. We will also release such information
to cooperate with law enforcement or other
governmental investigations (without
necessarily requiring the requesting law
enforcement or government agency to
formally serve us with a subpoena), comply
with all valid court orders or subpoenas,
protect the legal rights of us and our users,
or when we believe it is needed for fraud
protection and/or credit risk reduction.
Except for the circumstances set forth in the
previous paragraph, we will not knowingly
distribute customer information to be used
in mailing lists, surveys, or any other
purpose other than what is required to
perform our services.
International shipping may require individual cost quote.
In that case, you will receive an email response to your
order providing you with pricing for your approval.
In that case, you will receive an email response to your
order providing you with pricing for your approval.
Press Contact
Wireshark University
c/o Protocol Analysis Institute, Inc.
5339 Prospect Road, Suite 343
San Jose, CA 95129
Press Phone: 415/627-8212
Fax: 408/378-7891
Email: press@packet-level.com
c/o Protocol Analysis Institute, Inc.
5339 Prospect Road, Suite 343
San Jose, CA 95129
Press Phone: 415/627-8212
Fax: 408/378-7891
Email: press@packet-level.com
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